Choose your
plan
Monthly subscriptions. Cancel anytime.
Free Trial
Try it before you commit
- Full platform access
- No credit card required
- All artifact types supported
- Multiple ServiceNow instances
BYOK
Bring your own API key
You pay your AI provider separately
- Unlimited documentation
- OpenAI, Claude, or Gemini key
- Full feature access
- Multiple ServiceNow instances
- Knowledge Base integration
- Export to Word
Pro
Platform AI included
1,000,000 tokens included per month
- 1M tokens/month included
- Platform-managed AI (Gemini)
- No API key needed
- Full feature access
- Multiple ServiceNow instances
- Knowledge Base integration
- Export to Word
Assistant
Maximum tokens & priority support
8,000,000 tokens included per month
- 8M tokens/month included
- Platform-managed AI (Claude)
- Full feature access
- Knowledge Base integration
- Export to Word
Frequently Asked Questions
What is BYOK (Bring Your Own Key)?
BYOK lets you connect your own OpenAI, Claude, or Gemini API key. You pay a flat $5.99/month platform fee for access to SNDocGen, and pay your AI provider directly for usage — giving you full control over costs with no platform token limits.
What counts as a token on the Pro plan?
Tokens are the units of text processed by the AI — both the input (your ServiceNow artifact data) and the output (the generated documentation). We count tokens using the Gemini API after each documentation run.
What happens if I reach 1 million tokens?
Documentation is paused until your token count resets at the start of your next billing cycle. You can also switch to the BYOK plan at any time for unlimited usage at your own AI provider cost.
When does my token count reset?
Token usage resets at the start of each monthly billing period, aligned to your subscription renewal date.
Is there a free trial?
Yes. You can try SNDocGen with a free trial — no credit card required. Sign up and explore the full platform before choosing a plan.
Can I switch between BYOK and Pro?
Yes. You can manage and switch plans at any time through the billing portal.
What is the Assistant plan?
The Assistant plan is our top-tier offering at $19.99/month. It includes 8,000,000 tokens per month, platform-managed AI (Claude), and priority support — ideal for power users and large teams.